Obamacare site hits reset button on passwords as contractors scramble

Sean Gallagher, writing for Ars Technica:

A test of the site this morning had me waiting four minutes to get to the signup page; others got on instantly. But problems persist beyond the front door. The contractors responsible for the exchange—CGI Federal for the website itself, Quality Software Systems Inc. (QSSI) for the information “hub” that determines eligibility for programs and provides the data on qualified insurance plans, and Booz Allen for enrollment and eligibility technical support—are scrambling to deploy more fixes.

I guess there are still companies out there that write crappy software.

It’s one thing to have an overload on day 1. It’s another thing entirely to drop password changes silently.

Could it be that the only web firms that apply for federal contracts are the ones that aren’t any good?